Kathryn Baylis

Chief Experience Officer (CXO)


Kathryn has honed her skills in customer experience, strategy, marketing, and communications over 15 years as an entrepreneur and executive in the private, public, and non-profit sectors. Her philosophy is that you must demonstrate the desire to learn and see things through the eyes of another: the difference between success and failure is humility and empathy.

Along with an MBA from the UK and experience working abroad, Kathryn’s global perspective and unbounded enthusiasm for customer centricity brings an comprehensive and multi-faceted skillset to the team.